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EPIC DISC - Business Policies & Practices
 We offer
you 34 years of providing training, training
materials, and consulting services to individuals,
groups, and large corporations. We have served 3
of the Fortune 5 companies and many of the Fortune 500.
Colleges, governmental agencies, armed services, small
home based businesses, churches, schools, consultants,
all number among our clients.
We welcome you among our customers and clients and will
endeavor to provide the service you deserve, quickly,
easily, and with integrity.
WE BELIEVE:
We believe that a client has the ability to use our
products without us!
We believe you came for the price and will stay for
the service.
We NEVER disclose our clients or client list. We will protect your privacy
too.
We believe that the best training program is done by you, not by us, and
that you simply need the
best materials available. We are and have been consistently among
all award winning consultants in the industry. We're always on top.
We work
to get there.
 Secure Online Ordering with
Visa, MasterCard, American Express, Discover & Diners Club.
Secure Site
 
Government
Purchase Card Accepted. GSA Approved. CCR Register,
Merchant on your card statement is DiscProfile.com
OnlineDisc.com EpicDisc.com
ORDER POLICY ON EMAIL, WEB,
OR ELECTRONIC DELIVERY:
ALL SALES ARE FINAL once online access to product has
been setup. ALL SALES ARE FINAL. ORDER CAREFULLY! NO
products may be returned for refund, credit, or exchange for
any reason.
ORDERING INFORMATION
All major credit cards: Visa, MasterCard, Diners Club,
Discover, and American Express. Government Purchase
Card Accepted. GSA Approved. CCR Register, (woman owned,
small business). We do not accept cash, cashier's check,
money orders, personal checks, or funds that are not $USD.
Some (not all) company checks accepted. We do NOT carry
accounts receivable. Client elects Process and
pricing structure for Pre-Paid Purchase Orders. Online
or Pre-Paid Purchase Orders ONLY for Electronic, Web, or
Online Products & Services. Online credit card orders ONLY
for International Orders.
ALL Orders MUST BE IN WRITING (Online Order or
Email). We do not accept telephone orders for your
security.
EpicDisc.com
www.OnlineDisc.com,
www.DiscProfile.com ,
www.EpicDisc.com ,
www.DiscProfiles.com , and
www.AIADisc.com reserves the right to refuse
service to anyone without stating the reason.
EpicDisc.com
www.OnlineDisc.com and
www.DiscProfile.com and
www.DiscProfiles.com
Questions? Email us at this link:
Customer Service
Q: Is
Certification needed to use DISC Profile tests? A: No,
you do not need to be certified.
ORDER POLICY ON EMAIL, WEB, OR ELECTRONIC DELIVERY: Online
products designated as online products are NOT "shipped" but delivered
by email or email link for access.
ALL SALES ARE FINAL once online access to product has been
setup. Certain products in our store are sent via email or by
electronic access.
LIMITATIONS FOR EMAIL, WEB, OR
ELECTRONIC DELIVERY:
Electronic delivery reports, products, and services require a
"human being" to either issue a code, password, or email links, and
therefore delivery is limited to "business hours" when a "human"
can get the product or service to you. We will make best efforts at all
other times.
ORDER CAREFULLY! ALL SALES ARE FINAL...
We cannot cancel
orders once they are placed.
We cannot change orders once you place them.
When an order is placed and your credit card is approved, it goes
immediately to a shipping fulfillment company in a separate location and
is shipped immediately or electronically delivered if it is an online
product. We do not see credit card numbers to alter orders, because
they are credit card bank to bank transactions for your security.
PLEASE order carefully. If YOU make an order error, you may NOT return
it for refund, credit, or exchange for any reason.
REFUND, EXCHANGES, RETURNS, & CREDIT POLICY: ALL SALES ARE FINAL.
ALL Paper
Profiles, Kits, Electronic products, Supplies, and ALL materials,
products, or services on this website, including Pack, Email, or
Electronic Files and Reports, are NOT REFUNDABLE for any reason.
You are responsible to assure you have software and computer knowledge,
capability, and compatibility, including (but not limited to)
appropriate ISP and email accounts, for electronic, email, and online
reports and products. If YOU make an order error, you may NOT return
it for refund, credit, or exchange for any reason.
ALL SALES ARE FINAL. ORDER CAREFULLY! NO products may be
returned for refund, credit, or exchange for any reason. If we make
an error, we will correct it at no expense to you. No credit, for any
reason, will be issued to your credit card after you order. At these
significant web pricing savings, the protection of intellectual
property in the materials, and copyright protection for all parties, we
find this 32-year company policy most beneficial for all our customers
and clients. WE HAVE A STRICT NO REFUNDS,
EXCHANGES, CREDITS OR RETURN POLICY FOR ANY REASON WHATSOEVER. Please
order carefully. Print this page for your information. By ordering you
agree to these terms without reservation, and agree that you will
receive no refund, credit, return, or exchange for any reason.
SAVE ! Order
online. Important time sensitive Policy Announcement Change:
Effective August 1, 2007, a 15%
check handling surcharge for our manual entry of a purchase order
and/ or payment by check will be added to the total amount of your order.
Paperwork processing for prepaid purchase orders is 15% more expensive
to us as a vendor to process than online orders paid by credit card.
We have found that handling checks is far less secure than online credit
card processing. Payment by check is 15% more expensive to us as a
vendor to process than online orders paid by credit card. If you elect
purchase order and/or check payment ordering, it will cost 15% more than the
web prices .
SHIPPING INFORMATION,
If needed for other than electronic products:
We Ship SAME DAY or NEXT Business Day by POSTAL PRIORITY
MAIL (2 day transit by USPS Priority Mail for orders
received by NOON Pacific time). You may optionally select
Federal Express Overnight Priority express delivery for
orders received before NOON Pacific. YOU SELECT THE
SHIPPING CHARGES FOR YOUR ORDER in the shopping cart at
checkout. We will ship to P. O. Boxes by USPS Priority
Mail only. You will receive email confirmation tracking
shipping notice and email of your Paid Receipt. Shipping
Charges are very low and calculated by the shopping cart
pro-rated by amount of order and weight.
INTERNATIONAL ORDERS &
SHIPPING (includes Mexico
and Canada): ALL International shipping is by Federal
Express Priority International.
All shipping fees
are US$. All payments in US$. International recipients are
responsible for all duties, customs, tariffs, broker fees,
and exchange rates. International
Currency Calculator1 or
Calculator 2.
To prevent international credit card fraud,
we verify captured IP address, CVV card code, bank bin code,
verify card holder address, phone, address compare, issuing
bank, domain server. Email address must be domain, not free
service. We do not ship or process orders for countries on
the US sanction list, including, but not limited to Cuba,
Iran, Iraq, North Korea, Libya, & Sudan. At our discretion,
we may process orders and delay shipping for up to 180 days,
pending international investigation, for countries known for
high incidence of internet card fraud including, but not
limited to: Middle East countries, African countries,
notably Nigeria and Ghana, former Soviet Republics, Eastern
European countries, Indonesia, Malaysia, Philippines,
Singapore, Taiwan, Thailand, areas in China and Japan, areas
in India, areas in Mexico, Central & South America, and
others we are advised to add. If the order is suspicious, it
will not ship, even with credit card authorization approval,
pending international trade investigative clearance.
POLICIES FOR
PURCHASE ORDERS FOR DISC TESTS PROFILES
We can
keep our prices low because we have NO ACCOUNTS RECEIVABLE.
In 29 years we have learned client relationships and customer
service deteriorate because
of conflicts over money. We will have no conflicts with
you using these guidelines.
Here are guidelines to help you get the lowest prices
possible.
Prices Reflect up
to a 40% Discount for Ordering Online!
How
to Get the up to 40%+ Quantity Volume Discounted Web Prices quoted online
A.
ORDER ONLINE:
-
Order by
secure server online using a Visa, MasterCard, Discover,
Diners Club, or American
Express. See the Online Order Form. (secure shopping)
-
Government Purchase Card Accepted. GSA approved. CCR Register.
-
Merchant on
Receipt & Card Statement: DiscProfile.com OnlineDisc.com
EpicDisc.com.
B. USE A PRE-PAID PURCHASE ORDER:
Use a PRE-PAID PURCHASE ORDER.
We deliver electronically or ship
same day or next business day upon receipt of funds.
You control how quickly the funds get to us at the web
prices.
-
Process:
Ask us to generate an invoice at web prices transmitting
your request in one of the following ways:
-
We will email
an invoice to you so you may complete your PO paperwork
process.
-
Your
organization gets funds to us. When we receive funds
by whatever means, we will ship your order or begin your
electronic delivery at web prices.
-
This is a very
favorable option for those with PO systems
-
Company
& Address on your Invoice will be:
EpicDisc.com DiscProfile.com
P O Box 11238
Arrowhead Station, AZ 85318-1238
-
Government
Purchase Card Accepted. GSA approved. CCR Register
-
INTERNATIONAL orders outside the U.S. are accepted ONLY
ONLINE with credit card and do NOT qualify for Pre-Paid
Purchase Orders.
-
We deliver electronic products or ship
items
same day or next business day upon receipt of funds.
You control how quickly the funds get to us at the web prices.
We
accept only Pre-Paid Purchase Orders
We do not carry Accounts Receivable.
We hope
these guidelines help you.
If you have an unusual situation, call... we'll find a way.
It may seem impossible to you, but in 30+ years we've probably seen it before.
EpicDisc.com
www.OnlineDisc.com,
www.DiscProfile.com ,
www.EpicDisc.com ,
www.DiscProfiles.com , and
www.AIADisc.com reserves the right to refuse
service to anyone without stating the reason.
Questions? Email us at this link:
Customer Service
Please order carefully.
Please print this page for your information. By ordering
you agree to these terms without reservation, and agree that you will
receive no refund, credit, return, or exchange for any reason. Return to the
Home
Page of EpicDisc.com
Q: Is
Certification needed to use DISC Profile tests? A: No, you do not
need to be certified.
Order Online: Multiple Pricing Packages For Small and Large
Users
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